Media Room

Posted on 11/19/2010 11:36 AM

A Question About Our Service

A gentleman from Accokeek Md. recently wrote to us and asked:

 

I am unhappy with the company that I currently have a heating and A/C repair contract with.  I was wondering if you offered contracts that for an annual fee provided a heating inspection in the fall and an A/C inspection in the spring and provided a reduced cost for repairs.  We have been with the same company for 8 years however the technicians they have been providing have been doing substandard work of late that resulted in our system failing 2 weeks after the inspection 3 times in a row, all due to missing problems.  We are looking for a new and reliable company to provide all services for our systems.

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Our Answer

 

Sir, we have the kind of program you are asking about, with some pretty incredible side benefits. Our Priority Club offers three preventive checks a year, one for each of your systems (heating, cooling and plumbing) in addition to a fantastic bundle of services and perks available only to you, as a Priority Club member.
Some of these services include:
·         Extended Same Day Service Hours – Call before 2PM Monday – Friday and before 10AM Saturday and Sunday
·         Waive the Plumbing Dispatch Fee
·         Double your Discounts, up to $200
·         Concierge Service! Each member gets a concierge phone number to call, and receive Priority service
·         Over $2,200 in Coupon Savings – available only to Priority Club members
You can look at our Priority Club online at our website.   The address is http://www.myplumber.com/priority/   and if you have any questions our customer service agents will be happy to help you at 1-866-469-7586

 

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