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My Plumber - Plumbing, Heating and Air Conditioner Blog - Archive for August 2011

Avoiding a Wet Basement Disaster

Posted on Thursday, August 25, 2011 12:42:09 PM



Avoid a Wet Basement Disaster

Local meteorologist are predicting torrential rain over the next couple of days for Northern Virginia and Suburban Maryland. This is not good news. It compounds difficulties that we were already facing with the earthquake.

Area plumbing companies are gearing up for the deluge of telephone calls they will receive for flooded basements and broken sump pumps. My Plumber Heating and Cooling would like to offer the following preventive checkup that homeowners can perform, themselves to ensure that their home sump pump drainage system is in good operating order.

Pour several gallons of water through the sump pit. If the sump pump engages and the water disappears, then the sump pump is in good working order and should be able to handle most excessive rain water.

If the water stands in the pit and does not disappear but the sump pump engages (makes noise) gently shake the discharge pipe to make sure that the float is not stuck. If that does not work call one of My Plumber’s experienced professionals.

If the water stands in the pit and the sump pump does not engage (remains silent) check your power cord. Sometimes the plug comes loose and causes the unit to fail. If the power cord is plugged in properly then check your breaker box, make sure the breaker switch is engaged.

If you find that your sump pump is not working and you need the services of a plumber...that’s half the battle. The other half is choosing a professional in whom you can place your trust.  My Plumber has been working to insure the safety and comfort of the local community for almost 30 years.  We have some of the best warranties in our industry

To request that one of My Plumber’s professional service technicians to call on you dial (866) 4my-plumber (469-7586). To learn more about the company visit us online at


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Taking Control in a Plumbing Emergency

Posted on Friday, August 5, 2011 3:17:54 PM


Many plumbing emergencies involve water running to some place that it should not be. Frequently those places are where it can do damage to drywall, carpeting or hardwood flooring. It is unlikely that you will be able to eliminate all possibility of a burst pipe or overflowing toilet, but there is a way to take control and limit the damage caused to your home.
Mark Presgrave, a Master Plumber and Chief of Operations at My Plumber in the D.C. metro area, says that the first step to controlling many plumbing emergencies is to know where the main shut-off valve is for your home and how it works. Trace the water supply line back from the water heater to an outside wall and find your shut-off valve. Learn how to operate that valve. Be able to shut it off and turn it back on. With this knowledge, you can stop the flooding and gain control over the situation.
Step two is to find all the individual shut-off valves for each fixture in the home. (Please note that not every fixture has a shut-off valve.) When looking for the valves, keep in mind that shut-off valves are usually located under the fixture; as with a toilet, or behind an appliance where it connects to the water supply. Take the time to learn how they work and make sure that they operate properly and are not leaking.
Step three is to teach every member of the household who is old enough to respond appropriately where the shut-off valves are and how to work them. A ten-year old who knows how to work a shut-off valve can prevent thousands of dollars in damage to your home.
One note of caution:  never walk through standing water if there are electrical wires nearby. Find another way to reach the shut-off valve, turn off the power supply, call the non-emergency number for your local fire department or just wait for the plumber. Water and electricity make a deadly combination.
By following the three simple steps explained above, you will be able to take control of a plumbing emergency, and will be much less likely to experience major water damage in your home.

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My Plumber Plans to Revive Food Drive

Posted on Monday, August 1, 2011 3:09:40 PM


Since the beginning of its Warm Hands and Full Hearts Food Drive program in 2004, My Plumber Heating and Cooling has collected about 85,000 pounds of food for those who are experiencing food insecurity in the area. Unfortunately, the economic slowdown has contributed to a dramatic reduction in collections in the last couple of years, but My Plumber has a plan to turn that around.
My Plumber will add a dollar’s worth of food to the Warm Hands and Full Hearts Food Drive for every member of the community who “likes” the company on Facebook (up to 5,000 people). The company hopes to see an outpouring of support for the food drive that begins with mouse clicks and expands to real world donations.
“We have had days that you couldn’t get through the office without tripping over the food,” said company Vice President Mark Presgrave recently. “Days that we took 500 pounds of food to a shelter it caused a celebration.” He added, “Providing food fits with the work we do. Plumbing service specifically addresses something that is basic and absolutely necessary to the health and well being of the community.   Raising food is something that has become a part of our company personality. We had to find a way to ensure it continues.”
To “like” the Facebook fan page visit!/MyPlumberHandC?sk=app_392248091048.
 To learn more about My Plumber Heating and Cooling visit the website at

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